We value your privacy and take reasonable steps to handle your personal information responsibly. This policy explains what information may be collected when you browse or shop, how it is used and shared, and the choices available to you regarding your information and privacy preferences.
We may collect information you provide when placing an order or contacting customer support, including your name, email address, phone number, delivery address, and relevant order details. We collect information reasonably necessary to fulfil purchases, coordinate deliveries, respond to inquiries, and provide shopping-related assistance.
Personal information may be used to process orders, verify delivery details, respond to customer questions, manage returns, and communicate important service updates. We may also use relevant information to maintain website functionality, improve customer support, address operational issues, and administer shopping services in accordance with this policy.
Information associated with your order helps us identify purchased products, confirm delivery addresses, coordinate dispatch, and communicate delivery arrangements. We may share necessary details with delivery personnel or logistics providers to complete fulfilment. Providing accurate contact information helps reduce delivery problems and supports efficient order handling.
Cash on Delivery (COD) is the only payment method accepted for purchases. We use relevant order information to confirm the amount payable, coordinate delivery, and resolve payment-related questions. We do not require online payment card details to complete purchases through the Cash on Delivery service.
Your email address may be used for order confirmations, customer support responses, delivery notifications, and important policy updates. We aim to keep communications relevant to your shopping activities. Optional promotional messages may be sent where permitted, and you can unsubscribe from marketing communications using the instructions provided.
Cookies and similar technologies may help maintain essential website functions, remember selected preferences, and improve navigation. They may also provide general insights into website usage. You can manage available cookie settings through your browser, although disabling certain cookies may affect some features or reduce the convenience of your shopping experience.
We may collect limited technical information, such as browser type, device characteristics, pages visited, and general website interaction data. This information helps identify errors, maintain functionality, understand navigation patterns, and improve usability. We aim to limit collection to information reasonably relevant to operating and improving the shopping platform.
We may share necessary information with delivery partners, customer support providers, and other service providers that help operate shopping services. Shared information should be limited to relevant operational needs. We expect service providers to handle personal information responsibly and apply appropriate safeguards consistent with their responsibilities and applicable requirements.
We take reasonable administrative and technical measures to protect personal information against unauthorized access, misuse, alteration, loss, or disclosure. Access may be restricted to individuals who need information for legitimate operational purposes. However, no security measure can guarantee complete protection, so we continually review appropriate safeguards and procedures.
Personal information is retained for as long as reasonably necessary to manage orders, provide customer support, process returns, resolve disputes, and meet applicable legal obligations. When information is no longer required, we take appropriate steps to delete it, anonymize it, or securely dispose of it where practical.
Depending on applicable requirements, you may request access to personal information, correction of inaccurate details, or deletion of eligible records. You may also raise concerns about how your information is handled. We may need to verify your identity before responding and may retain certain information where legally required.
Shopping services are not intended for children under eighteen without appropriate parental or guardian involvement where required. We do not knowingly collect children's personal information in violation of applicable requirements. If you believe a child has provided information improperly, please contact customer support so the matter can be reviewed.
The shopping platform may contain links to external websites or services operated independently. We do not control their content, security practices, or privacy policies. Visiting those websites is your choice, and we encourage you to review their privacy information before sharing personal details or using their services.
You may opt out of optional promotional communications where an unsubscribe option is available. Your preference will be applied within a reasonable period. Opting out of marketing messages will not prevent essential communications relating to existing orders, delivery arrangements, customer support requests, or important service notifications.
We do not sell personal information to third parties. Information may be shared with relevant service providers when necessary for order fulfilment, customer support, website operation, or other disclosed purposes. We aim to limit such sharing to legitimate operational needs and handle information according to this policy.
This policy may be updated when shopping operations, information-handling practices, or applicable requirements change. Revised terms will be published on the platform when appropriate. We encourage customers to review this page periodically to understand current practices and any changes affecting how personal information is collected, used, or protected.
If you have questions about this policy, wish to exercise an available privacy right, or need clarification about information handling, please contact customer support through the available communication channels. We will review your inquiry and respond within a reasonable timeframe, subject to identity verification and applicable requirements.