These Terms and Conditions explain the rules governing your use of our shopping platform and related services. By browsing products, placing an order, or using available features, you agree to follow these terms. Please read them carefully before purchasing products or interacting with the platform.
You agree to use the shopping platform only for lawful purposes and in a responsible manner. You must not disrupt website functionality, interfere with other users, attempt unauthorized access, introduce harmful software, or misuse available features. Access may be restricted where misuse or unlawful activity is identified.
Customers must meet applicable legal age requirements to place orders. You are responsible for providing accurate information, reviewing product details, and ensuring that your intended purchases comply with applicable requirements. Misleading information, fraudulent activity, or repeated misuse of shopping services may result in order cancellation or access restrictions.
We aim to provide accurate product descriptions, images, specifications, and other relevant details. Actual product colors, textures, sizes, or appearance may differ slightly from displayed images. Customers should review available information carefully before ordering. Please contact support if clarification about a product is needed before purchase.
Product prices, descriptions, and availability may change as listings and stock levels are updated. We make reasonable efforts to maintain accurate information but cannot guarantee every listing remains available. If an error, shortage, or discrepancy affects an order, we may contact you to clarify or cancel it where appropriate.
Placing an order represents a request to purchase selected products under the displayed conditions. Orders remain subject to product availability, verification, and confirmation. We may contact customers to clarify order details or delivery information before dispatch. An order may be declined if relevant information cannot be verified.
Cash on Delivery (COD) is the only payment method accepted for purchases. Customers must pay the applicable order amount in cash when the products are delivered. Please keep the required amount ready and ensure someone is available to receive the order. Online payment methods are not offered.
Orders are delivered to the address provided during checkout. Delivery timelines may vary according to destination, product availability, logistics, and other operational circumstances. Customers should submit complete address details and a reachable contact number. Delays caused by circumstances beyond reasonable control may occur despite our best efforts.
Customers may request cancellation before dispatch, subject to the current order status and applicable policy. Once an order has shipped, cancellation may no longer be available, and the return policy may apply after delivery. We may cancel orders affected by stock shortages, listing errors, or suspected misuse.
Eligible products may be returned or exchanged according to the applicable return policy. Products generally must be unused, in their original condition, and accompanied by original packaging where required. Certain items may be excluded for hygiene, safety, personalization, or other valid reasons. Please review eligibility before requesting a return.
Customers should report damaged, defective, incomplete, or incorrectly delivered products within the period specified in the return policy. Include relevant order details and supporting photographs when requested. Each report will be reviewed, and an eligible resolution may include a replacement, exchange, or refund according to applicable terms.
Refunds are subject to return eligibility, product inspection where applicable, and approval under the refund policy. Since Cash on Delivery is the only accepted payment method, customer support will communicate the appropriate refund arrangement for approved requests. Processing timelines may vary depending on verification and operational requirements.
Discounts, promotional offers, and special deals may apply to selected products under specified conditions. Offers may have eligibility requirements, availability limits, or restrictions on combining discounts. We reserve the right to correct promotional errors or withdraw offers where permitted by applicable law and without affecting rights already established.
Website content, including text, graphics, product photographs, illustrations, design elements, and logos, belongs to the relevant owners and may be protected by intellectual property laws. You may not reproduce, distribute, modify, or commercially use protected material without appropriate permission, except where permitted by applicable law.
Information submitted during shopping may be used to process orders, coordinate deliveries, respond to inquiries, and manage returns. Personal information is handled according to the applicable Privacy Policy. Customers should review that policy to understand how information is collected, used, retained, and shared with relevant service providers.
We strive to maintain reliable website access and accurate product information but cannot guarantee uninterrupted operation or the absence of errors. To the extent permitted by applicable law, we are not responsible for indirect losses arising from website use. Nothing in these terms excludes liability that cannot legally be excluded.
These Terms and Conditions may be updated to reflect changes in products, shopping procedures, services, or applicable requirements. Revised terms will be published on the platform where appropriate. Customers should review this section periodically. Changes will apply as permitted by law and will not remove rights that cannot lawfully be restricted.
If you have questions about these terms, an order, a product, or a shopping policy, please contact customer support through the available communication channels. We will make reasonable efforts to address inquiries. If any provision is found unenforceable, the remaining provisions will continue to apply where legally permitted.